How Can We Help Today?
Owned and operated by RPW Consultancy LLC FZ, we welcome every question about our outdoor kitchens, grills, pergolas, and gazebos.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). There is no order minimum required. Shipping details and any exceptions are displayed on each product page before you add to cart.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange an item for a different model?
If you would like to swap an outdoor kitchen, grill, pergola, or gazebo for a different option, please contact us within the return window. We will walk you through the exchange process and help you find the right fit for your space.
How do I choose the right outdoor kitchen or grill?
Consider the size of your patio or deck, how often you cook outdoors, and the fuel type you prefer. Our product descriptions include dimensions, materials, and features to help you compare options and select the best match for your setup.
What materials are your pergolas and gazebos made from?
Materials vary by product and are listed in each item's description. Common construction includes powder-coated aluminum, galvanized steel, and weather-resistant hardwood. Check individual product pages for specifics on frame material, canopy fabric, and hardware.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with tracking provided from warehouse to doorstep.
30-Day Returns
If a product does not suit your outdoor space, our return policy gives you 30 days to start a return.
